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Title

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Assistant Barista

Description

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We are looking for a dedicated and enthusiastic Assistant Barista to join our team. As an Assistant Barista, you will play a crucial role in supporting our baristas and ensuring the smooth operation of our coffee shop. Your primary responsibilities will include assisting with the preparation of coffee and other beverages, maintaining cleanliness and organization, and providing excellent customer service. You will work closely with our baristas to learn the art of coffee making, from grinding beans to frothing milk, and will have the opportunity to develop your skills in a fast-paced and dynamic environment. In addition to beverage preparation, you will also be responsible for restocking supplies, cleaning equipment, and ensuring that the coffee shop is always welcoming and inviting to our customers. The ideal candidate will have a passion for coffee, a strong work ethic, and the ability to work well under pressure. You should be friendly, approachable, and able to communicate effectively with both customers and team members. Previous experience in a coffee shop or similar environment is preferred but not required, as we are willing to train the right candidate. If you are looking to start a career in the coffee industry and are eager to learn and grow, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Assist baristas in the preparation of coffee and other beverages.
  • Maintain cleanliness and organization of the coffee shop.
  • Restock supplies and inventory as needed.
  • Clean and sanitize equipment and work areas.
  • Provide excellent customer service and address customer inquiries.
  • Support baristas in grinding coffee beans and frothing milk.
  • Assist with the setup and breakdown of the coffee shop.
  • Ensure the coffee shop is always welcoming and inviting.
  • Handle cash transactions and operate the cash register.
  • Follow health and safety guidelines at all times.
  • Assist with the training of new team members.
  • Prepare and serve food items as needed.
  • Monitor and report any equipment issues to management.
  • Assist with promotional activities and events.
  • Work collaboratively with team members to ensure efficient operations.

Requirements

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  • Passion for coffee and the coffee industry.
  • Strong work ethic and ability to work under pressure.
  • Friendly and approachable demeanor.
  • Excellent communication and interpersonal skills.
  • Ability to work well in a team environment.
  • Attention to detail and commitment to quality.
  • Previous experience in a coffee shop or similar environment is a plus.
  • Willingness to learn and take direction.
  • Ability to stand for extended periods of time.
  • Basic math skills for handling cash transactions.
  • Flexibility to work various shifts, including weekends and holidays.
  • Knowledge of health and safety regulations.
  • Ability to multitask and prioritize tasks effectively.
  • Reliable and punctual with a strong sense of responsibility.
  • High school diploma or equivalent.

Potential interview questions

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  • What interests you about working in the coffee industry?
  • How do you handle working in a fast-paced environment?
  • Can you describe a time when you provided excellent customer service?
  • How do you prioritize tasks when you have multiple responsibilities?
  • What do you think makes a great cup of coffee?
  • How do you handle difficult or dissatisfied customers?
  • Are you comfortable working early mornings, evenings, and weekends?
  • How do you ensure cleanliness and organization in your workspace?
  • Can you describe a time when you worked effectively as part of a team?
  • What steps do you take to ensure accuracy when handling cash transactions?